Privacy Policy
Last updated: 27 July 2026
1. Information We Collect
When you use FreshCart, we may collect the following information:
- Account Information: Name, email address, phone number when you register
- Order Information: Delivery address, order history, payment details
- Device Information: Device type, browser, IP address for analytics
- Usage Data: Pages visited, features used, search queries
2. How We Use Your Information
- Process and deliver your grocery orders
- Send order status updates and delivery notifications
- Improve our products and services
- Provide customer support
- Send promotional offers (with your consent)
3. Data Storage & Security
Your data is stored securely using encrypted databases. We implement industry-standard security measures including:
- HMAC-signed session cookies
- Bcrypt password hashing
- HTTPS encryption for all data in transit
- Role-based access control for admin operations
4. Third-Party Services
We may use the following third-party services:
- Payment Processing: Razorpay for secure payments
- Email: SMTP providers for transactional emails
- Analytics: Anonymous usage analytics to improve the app
5. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your account and data
- Opt out of marketing communications
- Export your data in a portable format
6. Cookies & Local Storage
FreshCart uses cookies for session management and local storage for your cart. No tracking cookies are used without your consent.
7. Children's Privacy
FreshCart is not intended for use by children under 13. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 privacy@freshcart.app